Dear IP - September 2019 You will be aware that in March 2019 we introduced new case management and payments systems for Redundancy Payments Service. The past six months have been particularly challenging as the systems did not initially land as smoothly as we would have...
The Redundancy Payments Service (‘RPS’) are aware that there is currently an issue with their systems which is resulting in the payment of claims being made before award letters have been issued explaining what the payment relates to. RPS have stated that they are not to...
Further to our post on 19 August 2019, the opening hours for the Redundancy Payments Service ‘RPS’ Helpline (0330 331 0020) have changed again. The phone lines will now be open from 9am until 1pm Monday to Friday. While this may mean that it is more difficult...
The opening hours for the Redundancy Payments Service ('RPS') 0330 331 0020 Helpline have changed. The new times are as follows: Monday - 9am - 1pm Tuesday - 9am - 1pm Wednesday - 9am - 5pm Thursday - 9am - 1pm Friday - 9am - 1pm RPS can also be contacted by email...
The Redundancy Payments Service (‘RPS’) have advised that claims for Compensatory Notice Pay (‘CNP’) for those with weekly salaries in excess of the weekly limit payable by RPS of £525 (previously £508) are now being calculated differently. This change came in the effect on 6 April...
We have been made aware that the Redundancy Payments Service (RPS) is experiencing some problems with the way that their upgraded system is calculating the payment of Compensatory Notice Pay Claims. In some cases, where the Director owed money to the Company and has already had...