Insolvency Software Causing Further Delay

Insolvency Software Causing Further Delay

11:02 05 April in General
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In addition to the delays caused by the teething problems with the Redundancy Payments Service’s (RPS) new Case Management System (CMS), it has come to light that a software solution used by some Insolvency Practitioners is not completing the mandatory fields of the RP14 and RP14a which is leading to further delay in claims being submitted.

A new build of the software has been released this week, however for those who are not yet in a position to apply the upgrade, an amended file has been made available which fixes the issue.

Anyone experiencing problems with the upload of RP14’s or RP14a’s, and who have not yet received the amended file by email, should contact their software provider.

Kind Regards

CFS Redundancy Payments

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